CHANGING YOUR DEFAULT MEMBERSHIP (1 OR 2 BOTTLE)?
admin2025-11-11T15:11:24+10:00On signup, you chose your 'default' membership (1 or 2 bottle). Some of our members like to change this
HOW DO I CHANGE MY PAYMENT METHOD?
admin2024-08-28T15:24:50+10:00Changing your stored payment method for either future Whisky Shop purchases or your Malt of the Month purchases is
WHAT PAYMENT METHODS DO YOU ACCEPT?
admin2023-02-14T15:18:41+10:00For the Single Malt Whisky Club Subscription, we accept Visa, Mastercard and American Express via our Payment Processor, Stripe
HOW DOES THE GIFT SUBSCRIPTION WORK?
admin2021-08-10T13:06:02+10:00A Gift Subscription is a product offering that we think is just awesome. It allows a purchaser to gift
HOW DO I REDEEM A GIFT CARD
admin2024-11-25T12:08:20+10:00The process is very simple. Firstly you need to join the Single Malt Whisky Club (remember it is FREE
DO YOU HAVE GIFT CARDS/SUBSCRIPTIONS?
admin2021-08-10T13:08:05+10:00Yes we certainly do. You can read all about them on our Gifts Page. We have available Gift Cards
WHAT HAPPENS IF MY WHISKY ARRIVES DAMAGED?
admin2021-07-13T10:12:42+10:00Simple, we will replace it. Our specialist packaging for bottles rarely allows for damaged bottles, but if it does
IS SHIPPING INCLUDED IN THE PRICE?
admin2024-02-01T13:35:56+10:00The Malt of the Month shipping is fixed at $18.50 no matter how many bottles you order, so order
HOW DO I CANCEL MY MEMBERSHIP? IS THERE ANY FEES?
admin2021-08-10T13:14:25+10:00If you do wish to cancel your membership? Simply email us directly at drams@singlemalt.com.au. Remember there is no cancellation
I’M CONCERNED ABOUT GIVING MY CREDIT CARD/PERSONAL INFORMATION
admin2021-08-10T13:16:14+10:00The Single Malt Whisky Club has very high security, encryption and privacy standards. We will never sell or share