This gives our members a quick overview on how to change your monthly Whisky order.
Everything happens on your Whisky Subscription page under the My Account section of the website…change your order, update payment and address details.
Firstly, you need to be an active member of The Single Malt Whisky Club…if you are not, head HERE to JOIN.
The Malt of the Month email always goes out on the 1st of each month, no matter what day it is.
This email details the Malt of the Month and any Members Extra whiskies available for the month, including their pricing, tasting notes etc.
The way the Club runs is that the Malt of the Month is an opt-out product and anything else in an opt-in product.
So if you want the Malt of the Month…do nothing, sit back and your whisky will magically appear at your door. Anything else, read on.
Starting the Month
From the 1st of the month you should see the panels for both the Malt of the Month and the available Small Batch Extra. By default the Malt of the Month is set to ‘Yes’ (and your default subscription quantity) and the Small Batch Extra set to ‘No’. You can also see the ‘Next Whisky Month’ processing date (which is always the 19th of a month).
Changing your Order
You can easily add the Small Batch Extra by selecting ‘YES’ to Add this Whisky in the panel? You can change the Quantity of either Whisky as required. If you want the Small Batch Extra but not the Whisky of the Month, select ‘NO’ on the Whisky of the Month selection (and YES on the Small Batch Extra). All changes will be displayed in your monthly order under Subscription Totals.
If you choose ‘No’ for each Whisky you are SKIPPING the month entirely. You will see a pop to confirm, and if you select YES, your monthly order is skipped.
Your Next Whisky Date changes ready for the next month and you are charged nothing for the month. Plus you will get a confirmation email of your SKIP.
Questions, Issues? We are always here to help!
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